Synergy Network Sage Support Service

Why should you consider a support contract with Synergy Network?

Synergy Sage Support Service consists of the following

  • Telephone Support on the use of Sage Software
  • Remote Dial-in to your computer by Synergy Staff to resolve the issue in real time

Advantages of Synergy Sage Support Service

  • Personal friendly service
  • Qualified Accountants are on staff to solve accounting related queries
  • Experience of installing and supporting Sage software for the past 12 years
  • Awarding Winning Sage Customer Service 2003, 2005, 2006
  • If you send in a back up, we can test it to ensure that the data is error free and that the back up is being done correctly
  • If your back up does contain data corruption errors, we will attempt to  fix those errors (however in some instances , data may have to be sent into Sage to fix for a fee if not on Upgrade cover)
  • Synergy Network Support can also liase directly with your External Accountant if necessary
  • Our Support team can customise  invoice and statements layouts.

Synergy Support Service Extras

For an additional fee we can also provide the following services

  • Specialised report creation
  • Complete system restart
  • Onsite call outs