Many of our clients use Sage 50 accounts and Gmail. On May 30th 2022, Google change the way gmail works. For security reasons they removed the option “Allow less secure apps“. This option allowed third party software such as Sage 50 to use gmail to send invoices, statements, remittances etc.
If your email integration with Sage has suddenly stopped working then you can fix the problem in a few easy steps.
First of all login to your gmail account and go to security.
Turn on 2 step verification. You will need access to the mobile phone used to set up this email account because Google will text you a code.
Once 2 step verification is switched on, return to the security section in your google account.
Underneath 2 step verification you will see “Manage Third party apps”. Click in and from the dropdown choose “custom/Other”. Enter the name Sage and click on “Generate”.
Google will generate a new password for use with Sage. Use this password in the report designer instead of your regular gmail password. You need to edit your invoice layout and go to Tools->Options-> Email settings. Configure gmail again, replacing the password. Save your layout and now test emailing from Sage.