We have recently implemented a new tool called CHASER to automate our debt collection in Exact Online. Although it is very early days, we are impressed with its flexibility and its potential to speed up the collection of outstanding invoices – we are already getting positive responses of promises to pay. CHASER has been developed by a UK company Chaser Technologies Ltd and has been recently awarded the AccountingWeb Cloud App of the Year award. Please contact us if you have any queries or check out www.chaserhq.com. With CHASER and our own DD COLLECTOR , we are in a great position to reduce our investment in outstanding invoices to a minimum.
The flexibility with the App provides for:
Are the basis for the email chasers you send out. Placeholders show Chaser where to insert the pieces of information that will be invoice or customer specific.
Customise templates to your personal style, preserving the human touch.
Automatically attach copy invoices or statements to your email chasers.
Set your templates to be sent out as email chasers at different points before and after an invoice’s due date.
Choose which days of the week and what time your email chasers will be sent out. Align this with when you do your bank reconciliation to avoid chasing invoices that have already been paid.
Set for later email chasers to be sent from a more senior individual at your business and to a more senior individual at your customer.
Build customer goodwill by automatically sending a thank you message when an invoice is reconciled on your accounting system
Create multiple schedules with different chasing approaches for different groups of customers.